95 Woodland Street, 4th floor
Hartford, CT 06105-1299
Phone: 860.714.5606
Fax: 860.714.8057

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Saint Francis HealthCare Partners

Milestones

1993

1994

1995

1996

ConnectiCare contract - ended multi-year exclusive agreement with Hartford Hospital
PHO Medical Director hired
First issue of member newsletter, Milestones

1997

First Medicare risk contracts
PHO policies and procedures developed
Credentialing Committee
Medical Management Committee
Utilization Review Committee
First Disease Management Program (diabetes)
First Annual Managed Care Fair held April 9 - attracted more than 160 physicians and practice managers
Credentialing software purchased
Data warehouse established

1998

1999

CIGNA contract - increased PHO covered lives by 30,000, including Saint Francis Hospital and Medical Center employees
Utilization Management Systems Coordinator hired
Two Associate Medical Directors hired
CMIC/PHO Group Malpractice Program - most successful value-added program for physicians, offered 30 percent discount on malpractice premiums
APRN Program - first value-added medical management program
Conflict of Interest policy

2000

Medicare Community Care Management Program - to improve quality and lower cost of care for chronically ill seniors
Medicare SNF Program
Collections and Accounts Receivable Management - value-added program
Disability & Long-Term Care insurance - value-added program
Home & Auto Insurance - value-added program
Physician office site visits for initial credentialing
First Annual Report

2001

2002

PHO Master Agreement and Bylaws revised
Executive desktop reporting software - provided desktop access to payor data
Commercial Disease Management Program - to bridge gap between Saint Francis Hospital and Medical Center and payor Disease Management Programs
First Annual Disease Management Conference

2003

Misys state-of-the-art Practice Management System purchased
Awarded "Best Collaboration in Disease Management Award" from the Disease Management Association of America
Hospitalist Program approved

2004

Misys Practice Management System installed in 30 physician's offices
Hospitalist Program launched
First Annual Coding Compliance Seminar and Accounts Receivable Management Seminar
Clinical Integration Plan approved
Quality Improvement (QI) Initiative, "Get Ready for Pay-for Performance" developed

2005

Allscripts TouchWorks endorsed as the SFHCP-sponsored Electronic Medical Record (EMR)
Quality Improvement Program established
Led formation of the Hartford Coalition, a Connecticut-wide coalition of SFHCP, Hartford PHO, UConn Health Center and Qualidigm, to reduce variation in medical practices and ensure accurate measurement of quality and cost
Led formation of e-Health Connecticut, a statewide push to improve health care through the use of health information technology
Community Disease Management Program implemented

2006

HealthPlan Employer Data Information Set (HEDIS) integrated with quality improvement initiatives
SFHCP Foundation established - fund Quality and IT initiatives through grants
Allscripts TouchWorks purchased for integrated clinical information technology strategy
Misys Vision® Practice Management System (PMS) implementations reached 56 physicians
Tenth anniversary of Annual Managed Care Fair
Phase II of "Getting Ready for P4P" quality improvement study (based on management of diabetes) completed

2007

Misys Vision® Practice Management System (PMS) implementations reached 96 physicians; users increased to more than 300
Allscripts Touchworks EMR ownership transferred from SFHCP to the Hospital to enable providing the technology to Hospital physicians at discounted rates
Signed first new HMO contract since 2001 with United Healthcare
Quality Improvement (QI) Initiative, "Get Ready for Pay-For-Performance," developed
SFHCP Foundation granted tax-exempt status; receives sponsorship support from Aetna and WellCare to cover physicians' application cost for NCQA diabetes recognition
Quality and Rewards Program established
Greater Hartford Coalition for Quality Healthcare, Inc. - SFHCP, Hartford Physician Hospital Organization (PHO), The Hospital of Central Connecticut, Grove Hill Medical Center and Qualidigm - hosted SFHCP 2007 Annual Medical Management Conference

2008

Quality Improvement (QI) initiative developed to reduce variance patterns in management of diabetes through use of evidence-based practice guidelines
SFHCP recognized as largest physician network in Conn. (71percent of members) to achieve NCQA diabetes recognition
Pay-for-Performance (P4P) "Quality & Safety Rewards Program" approved, with physician and Hospital measurement components
SFHCP Foundation received $200,000 grant from Connecticut Health Foundation for a feasibility study to assess the Quality of Diabetes Management through the use of a Personal Health Record (PHR)

2009

Name changed from Saint Francis Physician Hospital Organization (PHO) to Saint Francis HealthCare Partners to reflect a more customer service-oriented organization
First managed Medicaid agreement completed with AmeriChoice, United HealthCare's Medicaid managed care plan
Saint Francis Diabetes Care Alliance (Saint Francis Diabetes Care Center, Saint Francis Endocrinology Clinic, Family Medicine Center at Asylum Hill and 32 SFHCP community physicians) established
First Medical Home Symposium held in May
97% of Connecticut physicians listed on NCQA website for Heart/Stoke recognition are SFHCP physicians.